Practical outcomes
We focus on clear tools and fast answers that help visitors plan time in galleries — not feature parity for its own sake.
No. 03 · About · Established 2019
An independent platform
Independent ticketing for Met visitors.
Met Museum Tickets Online is an independent third-party booking platform founded in 2019. We provide schedules, exhibition summaries, and third-party ticket options for visitors planning trips to the Met locations in New York. We have no business relationship with the museum — only an interest in helping visitors plan a calmer day.
Section I — Our mission
Make planning a museum visit feel obvious.
Make accurate schedule and exhibition information easy to find. Help visitors compare third-party ticket options and complete bookings on plainly-stated terms — with the seller's policy visible before any money changes hands.
Support informed visits by listing each location's transit options, estimated visit times, and accessibility notes — so the day at the museum starts the moment you arrive, not while you're searching for which entrance to use.
Section II — Core values
Three commitments we keep.
Trust & safety
We show seller policies, contact details, and practical instructions so decisions are informed before money changes hands.
Continuous improvement
We refine schedules, alerts, and checkout flows based on visitor feedback and usage data — every release ships measurably.
Section III — The team
Specialists driving results, every day.
Laura Martinez
Ticket Operations Lead
Ten years in visitor services and ticketing. Laura manages scheduling feeds and the integrations behind every third-party seller listing.
Ethan Clarke
Visitor Experience Analyst
Ethan analyzes visit patterns and refines route suggestions to shorten wait times and improve the pacing of a typical morning.
Maya Patel
Access Services Coordinator
Maya curates accessibility information and coordinates special-need requests for both group and individual visits.