Terms of Use
These Terms of Use govern your access to and use of Met Museum Tickets Online, an independent third-party platform that provides schedules, exhibition information, and booking facilitation for visits to the Metropolitan Museum of Art locations. This agreement is effective as of 2026 and explains the rights and responsibilities of users when using the site.
1. Acceptance of terms
By accessing or using this website you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree to these terms, do not use the site or complete any bookings through our platform. We may modify the terms at any time by posting the revised version on the site and indicating the date of the update. Continued use after changes are posted constitutes your acceptance of the revised terms.
2. Use of the website
You may use the website to search schedules, view information about exhibitions, and make bookings as a consumer for personal, noncommercial purposes. You agree not to use the site for unlawful activities, to attempt to bypass any access controls, to scrape or harvest data, or to impersonate others. You must not use our booking service to purchase tickets for resale, to operate as a secondary ticket seller, or to facilitate professional resale activities. We reserve the right to suspend or terminate accounts that violate these rules.
3. Intellectual property
All content on the website, including text, images, logos, and layout, is owned by Met Museum Tickets Online or used under license and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.
4. Disclaimer of warranties
The services and information on this website are provided on an as-is and as-available basis without warranties of any kind to the fullest extent permitted by law. While we strive to provide accurate schedules and exhibition information, we do not guarantee the accuracy, completeness, or timeliness of content provided by ourselves or third parties. We are an independent third-party booking platform with no business relationship with the museum, so availability, pricing, and exhibit details may change and should be confirmed with the museum directly. You bear the risk of relying on the website and should reconfirm important details using the museum's own contact channels.
5. Limitation of liability
To the maximum extent permitted by law, Met Museum Tickets Online and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of the site. Our total liability for direct damages related to the use of the website or services will in no event exceed the total fees you paid to us for the relevant booking or service. This limitation applies even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limits may not apply to you in whole or in part.
6. Links to other websites
The site may contain links to third-party websites, including the museum's own website, which are provided for your convenience. We do not control and are not responsible for the content, privacy practices, or accuracy of third-party sites. Such links do not imply any business relationship with, or our recommendation of, those third-party sites.
7. Changes to terms
We reserve the right to modify these Terms of Use at any time and will post updated terms on the website when changes occur. Where material changes are made we will provide additional notice such as an email to registered users if feasible. Continued use of the site after changes are posted constitutes acceptance of the updated terms.
8. Governing law
These Terms of Use are governed by and construed in accordance with the laws of the State of New York without regard to its conflict of law provisions. You agree that any dispute arising out of or relating to these terms or your use of the site will be subject to the exclusive jurisdiction of the state or federal courts located in New York County, New York. If any provision is found to be unenforceable, the remaining provisions will remain in full force and effect.
Contact
If you have questions about these terms, please reach out through the channels listed on our website.