Award-recognized team
Recognized by independent travel publications for clear scheduling tools and prompt customer support.
No. 02 · Services Catalogue · 2026
For visitors based in the United States
Visitor-focused booking, end to end.
Six practical services that move you from “I want to visit the Met” to scanned at the door — without spreadsheet planning or speculation about hours. Each service below is operated by our independent platform; tickets, when offered, are sold by clearly identified third-party sellers.
Section I — Why us
Four practical commitments.
Global reach
Serving visitors from sixty-plus countries with localized language options and U.S.-aligned support hours.
Data-driven
Decisions come from real visitor behavior. We refine schedules and route recommendations every release.
Continuous improvement
Iteration on alerts, booking flows, and visitor guidance — the experience compounds as you keep using it.
Section II — Service catalogue
Six services, plainly described.
01.
Ticket search & booking
Search available tickets across third-party sellers by date and time. Compare options, view fees, and reserve a ticket with a clear receipt and the seller's policy stated up-front.
- Specialist team review
- Real-time progress tracking
- Transparent cancellation policy
02.
Schedules & exhibition alerts
Subscribe to alerts for exhibition openings and schedule changes. Receive concise summaries when new hours, special closures, or gallery rotations are announced.
- Email and push alerts
- Fifteen-minute refresh cadence
- Per-exhibit subscriptions
03.
Mobile entry support
Guidance for saving mobile passes, scanning at entry, and troubleshooting common issues — clear steps for wallet saving and QR display, with a PDF backup pass on every order.
- Apple & Google Wallet
- PDF backup pass
- Live troubleshooting
04.
Group & school reservations
Manage headcounts, add visit notes, and request time slots for groups. Tools to keep group logistics organized before arrival, with a single bulk receipt for accounting.
- Roster & chaperone notes
- Timed-entry windows
- Bulk receipts
05.
Accessibility & visitor info
Concise accessibility notes, route suggestions, and estimated visit times tailored to mobility needs — drawn from publicly available museum guidance and reviewed quarterly.
- Wheelchair-friendly routes
- Sensory-friendly hours
- ASL tour scheduling
06.
Exhibition briefings
Editorial summaries of current and upcoming exhibitions with suggested visit lengths, curatorial highlights, and the historical context to read each gallery on its own terms.
- Editorial summaries
- Suggested visit length
- Curatorial highlights
4.7/5
Average user rating
$1.24M
Gross booking value, 2026 YTD
37s
Average checkout time
63
Countries booked from
Section III — Common questions
Plain answers about our services.
No. We are an independent third-party booking platform. We list schedules and third-party ticket options for museum visitor locations and have no business relationship with The Metropolitan Museum of Art.
Two: The Met Fifth Avenue and The Met Cloisters. See our Visit page for transit, hours, and on-site notes.
Change and cancellation policies depend on the third-party seller you choose. We display the seller's policy before you confirm and assist with requests when feasible.
No. We are an independent platform with no business relationship with the museum. We aggregate third-party ticket options and scheduling information to help you plan your visit.
Most sellers provide mobile passes. We include scanning guidance and recommend saving your ticket to your phone's wallet — and as a PDF backup — before arrival.
Yes. Each location entry includes basic accessibility notes drawn from publicly available museum guidance, intended to help you plan a confident visit.